Student Success - Peer Support and Outreach Coordinator - Initiatives/Opportunities

Job Title: Peer Support and Outreach Coordinator

Department: Student Success Services / CARES Peer Support Program

Location: College Drive Campus – North Bay, ON

Status: Temporary Full-Time – Initiatives/Opportunities

Contract Duration: As soon as possible – March 31, 2027

Hours Per Week: 35.00

Pay Range: Payband H - $37.34

Application Deadline: Monday, June 8, 2026 – 12:00 p.m.

The Peer Support & Outreach Coordinator provides support, coordination, and day-to-day oversight of the CARES Peer Support Program. This role supports student mental health, well-being, belonging, and connection through trauma-informed, non-clinical peer-based support and proactive outreach initiatives.

The Coordinator plays a critical role in recruiting, training, mentoring, and supervising Peer Supporters, coordinating campus-wide outreach and psychoeducational programming, and strengthening referral pathways to campus and community supports. The role works closely with Mental Health & Wellbeing staff, Accessible Learning Services, Student Success teams, and community partners to ensure peer support is safe, ethical, inclusive, and aligned with college policies and best practices.

QUALIFICATIONS:

• Bachelor’s Degree or equivalent in Social Work
• Ontario Peer Development Initiative (OPDI) Certification or equivalent preferred
• Minimum of two (2) years of recent work experience providing student peer support or client peer support services, preferably in an educational environment
• Experience mentoring peer supporters preferred
• Experience planning and hosting awareness, prevention and maintenance events on topics related to student mental health & well-being
• Demonstrated understanding of referral pathways, leadership, problem solving, and organizational skills
• Must be able to reliably commute daily and/or relocate to North Bay, ON

DUTIES:

• Coordinate the daily operations of the CARES Peer Support Program, including scheduling, drop-ins, outreach activities, and special initiatives
• Ensure peer support services operate within the defined scope of practice (non-clinical, supportive, relational)
• Support the implementation of peer-led psychoeducational workshops, wellness programming, and student engagement events
• Maintain program documentation, workflows, and reporting requirements
• Mentor student Peer Supporters and provide regular coaching and reflective practice opportunities
• Support peer supporters in managing boundaries, role clarity, and ethical practice
• Lead outreach initiatives to increase awareness of peer support and student mental health resources
• Represent CARES Peer Support at orientations, events, classrooms, and campus initiatives
• Promote inclusive, culturally responsive, and accessible programming
• Work closely with Mental Health & Wellbeing clinicians, Student Success Advisors, and Accessible Learning Services to support warm referrals
• Maintain clear referral pathways for students requiring higher-level or specialized support
• Build and maintain relationships with community partners where appropriate
• Track service usage, outreach metrics, and student engagement data
• Support evaluation and continuous improvement of the peer support model
• Ensure confidentiality, privacy, and documentation standards are upheld (PHIPA/FIPPA aligned)
• Support adherence to college policies related to student conduct, safety, and respectful learning environments
• Participate in team meetings, training, and professional development

Applications will be accepted by the Organizational Development and Talent Management Department through our Career Portal at https://www.canadorecollege.ca/about/careers until 12:00 p.m., on the closing date. While we thank all applicants, only those selected for an interview will be contacted.

Canadore College is committed to inclusion, diversity, equity, and accessibility.