Summer Internship Program: AI Enablement Intern

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

AI Enablement Intern – Summer Internship Program

CDW is committed to becoming an AI‑fluent organization, where technology enhances—rather than replaces—human creativity, judgment, and decision‑making. As an AI Enablement Intern, you will support teams across the organization as they explore, adopt, and responsibly apply AI, automation, and analytics tools in their day‑to‑day work.

This is a hands‑on, cross‑functional internship designed for students who are curious about AI, eager to learn, and excited to help teams work smarter at scale. Interns will be deployed against real business initiatives across Finance, Sales, Services, Marketing, Operations, Customer Success, Cybersecurity, Purchasing, and IT.

What You’ll Do:

As an AI Enablement Intern, you may contribute to initiatives such as:

AI & Automation Enablement

• Support the design, testing, and documentation of AI‑enabled workflows, agents, dashboards, and automation solutions
• Assist with building prompt libraries, Copilot workbooks, and reusable automation assets to support common business tasks
• Help identify and deliver “quick win” automations (e.g., reporting, data entry, document generation, process handoffs)

Analytics, Reporting & Data Readiness

• Support analytics initiatives including financial modeling, spend analysis, pipeline and renewals tracking, investment tracking, and operational reporting
• Assist with dashboards and reporting using tools such as Power BI, Salesforce reports, or AI‑generated summaries
• Contribute to data readiness and integrity efforts by helping standardize files, improve metadata, clean legacy content, and support governance practices that enable effective AI usage

Business Process & Workflow Optimization

• Document current‑state workflows and identify opportunities for automation across areas such as:
• Sales operations, proposals, SOWs, and renewals
• Customer Success journeys and operational playbooks
• Managed Services, Cybersecurity, and Risk Advisory documentation
• Purchasing governance, compliance tracking, and freight reporting
• Support AI‑assisted documentation, QA, and report generation to reduce manual effort and improve consistency

Customer & Partner‑Facing AI Initiatives

• Support internal and client‑facing AI initiatives, including prototyping, testing, and enablement activities
• Assist with AI‑enabled customer success motions, journey orchestration, and operational signals
• Contribute to marketing, ecommerce, and partner initiatives that leverage AI for seller productivity, content discovery, and digital experience improvements

Enablement, Adoption & Knowledge Sharing

• Help create training materials, demos, user guides, and adoption resources for AI tools and automations
• Document use cases, best practices, success stories, and lessons learned to support organizational learning
• Collaborate with stakeholders to gather feedback and continuously improve AI solutions
• Promote responsible, transparent, and ethical use of AI in alignment with CDW guidelines

What we expect of you:

• Currently enrolled in a full-time post‑secondary program, with the expected graduation date of Dec 2026 or May 2027
• Strong curiosity about AI, automation, and analytics and how they can be applied in real business environments
• Comfort working with data, documentation, and process‑oriented work
• Strong communication skills and the ability to collaborate with both technical and non‑technical partners
• Organized, adaptable, and able to manage multiple tasks or projects
• A learner’s mindset with a willingness to experiment, ask questions, and iterate
• Familiarity with tools such as generative AI, low‑code/no‑code platforms, analytics, automation, or business systems is an asset

Please note this internship will take place from May 2026 to August 2026

What You Can Expect:

• Exposure to real, high‑impact AI and automation initiatives across a large, complex organization
• Meaningful work tied to measurable business outcomes and operational efficiency
• Mentorship and collaboration with professionals across business and technology teams
• Opportunities to build practical experience in AI enablement, analytics, automation, and change management
• A supportive, inclusive culture that values learning, innovation, and teamwork
• A strong early‑career foundation and potential pathway to future opportunities at CDW

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.

Pay range: $ 26- $ 27/ hour, depending on experience and skill set

Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.