Sales Associate

🌱 Grow With Us – Join the Nature Fresh Farms Team!

Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms®, we’re committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal: to cultivate a kinder, healthier future. Today, we’re proud to be one of North America’s largest vertically integrated leaders in greenhouse-grown produce. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

• Innovation and conservation
• Reducing waste and promoting biodiversity
• Creating a more sustainable, inclusive, and friendlier world for all

🌟 We’re Hiring!

We are currently looking to fill a full-time, permanent position for a Sales Associate in our Sales Department at our Leamington ON location.

What You'll Do:

• Processing orders via email and phone.
• Responsible for resolving minor conflicts that do not affect future growth of the account and providing solutions to customers in a timely manner.
• Checking data accuracy of orders and invoices.
• Completing and ensuring accuracy on Passing’s in a timely manner.
• Contacting clients to obtain missing information or answering queries.
• Liaising with the Logistics Department to ensure timely deliveries.
• Mapping new items in Portals when required.
• Working with Packaging teams for new items and roll outs.
• Developing monthly/weekly sales reports.
• EDI Maintenance and onboarding.
• Communicating important feedback directly from customers to all internal departments.
• Tracking progress of sales targets and reporting deviations.
• Maintaining and developing a working relationship with the Sales and Procurement Team.
• Maintaining confidentiality, discretion, and sound judgment.
• Supporting Key Account Manager when they are out of the office and or unavailable to communicate to retail partners.
• Must comply with all Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedures.
• This job description highlights the main components but is not inclusive of other activities that may be required

What you Bring:

• 1 or more years of proven experience working as a Sales Administrator or Sales support required.
• Post-secondary education in Sales, Administration or relevant field considered an asset.
• High level of proficiency with Microsoft office software packages, including Word and Excel.
• Understanding of key performance metrics.
• Excellent organizational and multitasking skills.
• Team player with a high level of dedication.
• Ability to maintain respectful relationships at all levels within and outside the organization.
• Very high degree of confidentiality and integrity required regarding all aspects of the business.
• Ability to work under strict deadlines; and ensure timely follow-up.
• Available to answer emails and calls in the evenings and on weekends if necessary.
• Ability to handle customer service situations calmly and professionally.
• Ability to work independently with little direction, within a fast-paced environment.
• Good communication skills, reading, writing, listening and oral communication.
• Valid driver’s license and use of personal vehicle are required as needed.

What To Expect:

• Mainly office setting with some warehouse/greenhouse as needed – walking, sitting, and standing throughout the day.
• Full time hours Monday to Friday with availability to work flexible hours including weekends and extended hours if needed.
• Working with minimal supervision during the day, but also communicating with different individuals and teams across our facilities and from external organizations
• Must be able to complete all physical requirements with or without a reasonable accommodation

💎 Who We're Looking For

We’re searching for passionate, purpose-driven individuals who are eager to make a difference — not just in their day-to-day work, but in the world around them. The right candidate is someone who shares our vision for a kinder, healthier future and lives out values that align with our own.

At Nature Fresh Farms, our Core Values guide everything we do — from how we collaborate as a team to how we grow as individuals and as a business:

💚 Care – We care for our people and our communities

🎯 Challenger Mindset – We reimagine what’s possible

🤝 Service – We make things happen

🌱 Growing People – We cultivate greatness, every day

👥 One Team – We’re stronger as one

If you’re someone who believes in doing meaningful work, thrives in a collaborative environment, and is motivated by innovation and impact, you’ll feel right at home here.

🌿 Why Work with Us?

• A forward-thinking, sustainability-driven company
• Supportive, people-first workplace culture
• Opportunities for growth, learning, and development
• Competitive wages and benefits
• A chance to be part of something bigger than yourself

📩 Ready to Grow with Us?

If you're inspired to make a real impact and grow your career in an innovative, purpose-driven environment, we’d love to hear from you!

Click the “Apply” button and submit your resume to take the next step in your career with Nature Fresh Farms.

Nature Fresh Farms is committed to providing an inclusive and barrier-free work environment, beginning with the hiring process. We are an Equal Opportunity Employer and welcome applications from candidates, in accordance with all relevant legislation. Nature Fresh Farms provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.