Sales Associate (with Renewal Assistance)

Job Description Posted Thursday, May 7, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

• Competitive wages
• Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
• Profit-sharing
• Flexible group medical and dental
• Fitness and Wellness reimbursement
• Training and Development allowance
• Group RRSP matching
• Up to 20% rental discounts, and more!

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The successful candidate will be required to travel to our buildings mainly in the Downtown and Southwest areas, with additional travel to other buildings as needed.

Responsibilities

• Rental goals and showing objectives must be met on a monthly basis
• Must meet monthly objectives set out by Leader
• Greet, inform clients and conduct visits of rental apartments
• Ensure all rental inquiries are handled as per provided instructions
• Follow-up on phone messages within 24 hours
• Ensure post renewal follow-up
• Ensure post rental follow-up
• Meet with customers and address their needs for renewals, modifications and assignation, etc.
• Complete all required administration for the position
• Perform other related tasks as assigned

Experience And Educational Requirements

• Two (2) years of experience excelling in sales and customer service
• Knowledge of computer applications is an asset

Technical Requirements

• Have a class 5 driver’s license
• Must have a reliable vehicle
• Ability to learn and adapt to rapidly changing systems and new technology

Non-Technical Requirements

• Strong commitment to providing excellent customer service
• Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
• Exceptional problem-solving and decision-making capabilities
• Demonstrates a positive attitude, enthusiasm and assertiveness
• Ability to spend up to eight hours walking, standing, climbing stairs, lifting
• Ability to maneuver or lift up to 10kg with the proper equipment

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Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.