Service Desk Associate Full Time (NEW MINAS)
at The Home Depot Canada
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About the Role
Assist customers, manage orders, resolve issues
About The Home Depot Canada
Large Canadian retailer with growth opportunities
Full Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
- Ensure customers receive products and services requested in a timely and accurate manner
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
- Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
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