Service Desk Associate: Full Time - SAANICH
at Home Depot Canada
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About the Role
Coordinate orders, resolve issues, support customers
About Home Depot Canada
Large retailer offering benefits and paid training
Full Description
Pay Range: $20.25 - $22.00
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If youβre also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
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