Junior Business Analyst
at Akkodis
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About the Role
Support onboarding, gather requirements, map processes, stakeholder engagement
About Akkodis
Global tech services, healthcare digital onboarding
Full Description
Position: Business Analyst - Junior
Duration: 6 Months assignment (contract)
Client Location: Toronto, ON ( Hybrid Role) : 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)
Note on Assignment Type
This position is provisionally Hybrid , requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM , Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.
Must Haves:
- Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
- General understanding of the roles of health information custodians and agents under PHIPA. 40%
- Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
- Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
Knowledge Transfer Details:
- The resource will ensure full knowledge transfer is provided to the Agency team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
- The resource must provide all related documentation as part of knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
- The resource will work collaboratively with the Agency team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.
- A walkthrough of any demos, development, etc. will be required before the end of the engagement.
Description:
Three Junior Business Analyst contingent resources are required to support the Agency’s EHR Onboarding workstream and related digital health service access activities. These resources will support onboarding using the Agency’s existing methodology, including validation of Health Information Custodian (HIC) and legal status through the Client Information Form, categorization and mapping of clinician end users to approved HIC types, and validation of the legally responsible person prior to migration to the Provincial Clinical Viewer and other digital health services.
Responsibilities:
- Supporting end-to-end onboarding and intake activities for EHR and related digital health services
- Reviewing and validating submitted information and documentation
- Categorizing and mapping clinician end users to approved HIC types
- Validating legally responsible person information for pre-approval
- Maintaining accurate tracking of requests, issues, and status
- Supporting stakeholder communications and follow-up
- Identifying process gaps or risks and escalating as required
- Contributing to process documentation and continuous improvement activities
Required Skills:
- Strong analytical and organizational skills
- Attention to detail
- Ability to interpret and validate information against defined rules and categories
- Effective written and verbal communication
- Proficiency with standard business tools such as Microsoft Office
- Ability to work independently while managing multiple requests in a high-volume environment
Desired Skills:
- Experience with digital health onboarding or access processes
- Familiarity with provincial clinical viewer or related Ontario Health digital services
- Strong documentation and coordination skills
- Experience working with multiple stakeholders
- Ability to work in structured operational environments with evolving requirements
How to Apply
Interested applicants are encouraged to submit their resumes in confidence to Himanshu.Kumar3@akkodisgroup.com or through LinkedIn directly.
Accessibility:
At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.
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